At this time, we ship worldwide. Most Orders(Except the custom-made costumes) will be despatched in 10-15 business days once the payment was cleared, Shipping in two business days once the payment were cleared and usually 5-7 days for delivery, NO overnight shipping. We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
For all the custom-made costumes, it takes about 10-15 working days for the costume to be finished, during Halloween time, the time maybe around 20 working days due to the heavy workload that time. Then the costumes will be sent out via Express, the delivery time frame is the same as other orders, 5-7 working days delivery.
The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any. All Parcels will be hold for picking up if it can not be singed or delivered.
Shipping cost will be shown before you submit the order, it depends on the country and weight.
Important notice about shipping
As you all know, this is the biggest traditional festival, all of us would be off work and go back to families for celebration of the Spring Festival.
Our Holidays would start on Feb. 4th and end on Feb 10th. During the holiday, you can still place the order, We will process your order as soon as possible once we come back to work.
The orders placed before Jan 25th would be able to be sent out by Feb 4th. For the orders placed after Jan 25th, you may have to wait about 15-20 business days to get it.
If you want to receive your package before our Spring Festival, please seize your time to place your order before Jan 25th.
By the way, our costumes in stock it would be shipping quickly , PLS check here.
Costume in stock , Those costumes in standard sizes are ready-to-ship, you are promised to get your
order in time only if your orders are placed before Feb 02nd.
The shipping of the items is online traceable.
For US customers:
Please visit USPs Website and input the tracking number we provide.
For UK customers:
Please visit Parcel force Website, input the tracking number we provide AND select the checkbox of "Inbound international parcel."
For Canadian customers:
Please visit Canada Post Website and input the tracking number we provide.
For Australian customers:
Please visit Australia Post Website and input the tracking number we provide.
For customers from other countries:
Please visit EMS Global Website and input the tracking number we provide.
Here you can track the progress of items sent using EMS service. Select your country bellow: